NCOA Change of Address Processing

Overview

The NCOALink® (National Change of Address) process is a USPS® licensed system designed to update your mailing lists when customers, families, or businesses move.
Every year, millions of Americans change their address — and without an update, mailers risk costly undeliverable-as-addressed (UAA) returns and missed communications.

EZ24x7’s NCOALink® service ensures your lists remain accurate, current, and fully compliant with USPS® Move Update requirements by matching your address data against the official USPS Change-of-Address database — which covers moves from the past 18 to 48 months.

How NCOALink® Works

The NCOALink® process identifies and updates outdated addresses through secure, USPS-certified matching technology:

1. CASS™ / DPV® Pre-Processing
   Before any change-of-address matching begins, all records are CASS™ standardized and DPV® validated to confirm that each address is deliverable and correctly formatted.

2. Change-of-Address Matching
   Each validated record is securely matched against the USPS NCOALink® database, which contains name and address change data for individuals, families, and businesses that filed official USPS COA forms.

3. Updated Address Return
   When a match is found, the system returns both the old (original) and new (forwarding) addresses, along with standardized match codes, move types, and move effective dates.

4. Non-Match Reporting
   Records that do not match are returned with USPS standard return codes and detailed reporting for review.

5. Processing Summary Report (PSR)
   After every job, EZ24x7 generates a USPS-required Processing Summary Report that identifies your list, statistics, and the compliance details of the NCOALink® process.
   
   

What We Provide

• USPS-Licensed NCOALink® Processing for individuals, families, and business moves.

• Secure, Automated Processing directly from your PC — no FTP delays.

• Move Update Certification Reports including PS Form 3553 and the Processing Summary Report (PSR).

• CASS™ and DPV® Integration for complete address validation.

• Detailed Change Reports identifying updated, invalid, or foreign moves.

• Annual USPS Data Updates — EZ24x7 automatically refreshes NCOALink® data every week to maintain accuracy.
  
  

Benefits of Use

• USPS Move Update Compliance: Qualifies your mail for USPS® automation and presort discounts.

• Improved Deliverability: Ensures mail reaches customers who have recently relocated.

• Reduced Return Mail Costs: Avoids wasted postage and re-mailing expenses.

• Better Customer Retention: Keeps your communications connected even when customers move.

• Fully Automated Workflow: No uploads, downloads, or manual intervention — process directly from your desktop.

• Regulatory Assurance: Includes all USPS-required documentation for verification and audits.
  
  

Summary

NCOALink® Change of Address Processing is the USPS®-approved method for keeping your address lists accurate and deliverable.
EZ24x7’s end-to-end solution allows you to process, validate, and update mailing lists instantly — meeting every USPS compliance requirement while saving time, postage, and customer frustration.

EZ24x7 — Keep Your Data Moving As Fast As Your Customers Do.